Privacy Policy

Introduction

We respect your privacy and are committed to protecting it. This privacy policy describes how we collect, use, and disclose personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: When you sign up for our services, you provide us with personal information such as your name, email address, phone number, billing information, and company name. We use this information to provide our services to you, bill you for services, and communicate with you.
• Usage Information: We collect information about how you interact with our website and services. This includes pages visited, features used, preferences set, and browsing device information. This helps us provide and improve our services.
• Chatbot Interactions: If you interact with one of our AI chatbots, we may collect and analyze the conversation to continue improving the chatbot's performance. We do not link chatbot interactions to individual user profiles.

How We Use Information

We use the information we collect for purposes such as:

• Provide our services
• Bill for services
• Improve our services
• Respond to inquiries
• Send service announcements
• Prevent fraud or misuse of our services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose information if required by law, necessary to operate our services, or protect rights or safety. This includes sharing with service providers who work on our behalf.

Your Choices and Rights

You may access, correct, delete, or make other requests regarding your personal data by contacting us. You may also opt-out of promotional communications. Note that we may retain certain information as required or permitted by law.

Data Security

We employ security safeguards designed to protect your data, such as HTTPS. While we strive to protect your data, we cannot guarantee the security of data transmitted over the internet.

Changes to this Policy

We may change this privacy policy from time to time. Any changes will be posted on this page. By using our services after a change, you consent to the revised policy.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@black-box.ai.