Black Box | Conversational AI Plans & Pricing

The Perfect Plan for Every Team

Generative

Connect Black Box directly to your knowledge base and use generative AI to answer questions. Plug your custom-trained AI agent into all your channels to revolutionize your personalized customer experience.

Learn how Black Box can help you

Fully built and managed for you

Continuous AI optimization

Multichannel integrations

100% up time

Instantaneous response time

Custom trained on your business

Dynamic

Allow Black Box to directly integrate with your entire backend, allowing your AI agent to become a custom-trained expert on your business capable of carrying out custom actions and operations on autopilot.

Learn how Black Box can help you

Everything listed in Generative

Custom API endpoint integrations

Dynamic database interactions

Live customer handoff

Voice capabilities

Enhanced analytics

Redefining What's Possible

Knowledge Base

Ingest your own FAQs, documents, and data to create a custom knowledge base that your AI assistant can query to find answers for customers.

Branding

Customize your bot's voice, tone, and personality to align with your brand identity and values, powered by generative AI writing.

Persona Creation

Build distinct personas for your AI assistants that shape their conversations and interactions to match different user needs and expectations.

Multilingual

Enable your AI chatbot to understand and converse in multiple languages, powered by generative multilingual models requiring minimal training data.

Deployment

Website

Embed your AI assistant directly into your website to engage visitors and provide instant support through chat.

Connect your bot to email to automatically respond to customer inquiries and carry conversations.

SMS

Extend your AI assistant to SMS messaging to provide support and information via text.

Social Media

Deploy your bot on social platforms like Facebook Messenger to engage followers.

Enable customers to message your AI assistant on WhatsApp for conversational support.

Integrations

CRM

Integrate your AI with CRM platforms like Salesforce to access customer data and sync conversations.

Google

Connect your bot to Google services like Calendar, Sheets, and more to enable workflow automations.

Database

Leverage robust databases like AWS and Azure services to add dynamic context, speech functionality, and increased breadth to your AI.

HTTP Request

Build custom integrations by connecting your bot to external APIs and web services.

Smart Actions

Live Agent Handoff

Seamlessly transfer conversations from your AI bot to a human agent when needed to resolve complex issues.

Book Meeting

Enable your assistant to automatically schedule meetings on your calendar based on customer requests.

Custom Fulfillment

Build workflows for your bot to take actions like placing orders, updating data, and triggering notifications.

Backend Operations

Connect your AI to internal systems to update records, enter data, and trigger custom operations.

Event Creation & Management

Automate promotion, registration, and management of virtual and in-person events.

Guidance Support

AI Agent Buildout

Our team helps design, train, and optimize your custom AI assistant aligned to your goals.

Continuous Optimization

Utilize ongoing feedback to continually improve your bot's performance through retraining.

Training Creation

Our experts craft optimized training data to teach your AI to handle required use cases.

Sequence Testing

Rigorously test conversation flows to identify gaps and refine dialog handling.

CTA Testing

Test and refine calls-to-action to optimize conversion rates.

Experience

Users Helped

Track number of successful conversations and issues resolved by your AI bot.

Conversions

Measure sales, leads, and other conversions driven by your AI assistant.

A/B Testing

Test variations of your bot to optimize performance and outcomes.

Outcome-Based Pricing

The Perfect Plan for Every Team

Redefining What's Possible